At Kallovera, each product has been carefully formulated to transparently deliver the best possible results. We trust that you will appreciate our products as much as we do. However, if you decide to return a product, please contact us, and we will handle the process for you. We offer refunds / replacements only in following cases:

• You received a wrong shipment
• You received a damaged product
• You received an expired product

In any of the above case, please raise a return/ replacement request within 7 (seven) days from the date of delivery. To raise a return / refund request in such cases, please drop us an email at kallovera.natural@gmail.com

No return or any other claim will be acceptable or valid after the expiration of 7 days from the time of delivery of the product.

Please allow us 48 hours to review your request. Once the request is approved, we will initiate a reverse pickup. Our courier partner will pick the order from your doorsteps.

Upon receiving the returned order, our service team will review the same. If the issues described by you are verified, our team will initiate a refund within 24 hours.